Our domains
Consumer
Business
Wholesale
Network, Operations & IT
Employee value
Key figures
Financial and sustainability-related
Financial and sustainability-related
key performances
Service revenues
In € million
5,357
Adjusted EBITDA AL
In € million
2,636
Scope 3 emissions
In metric tons CO2e
768
Financial key performances
Service revenues
In € million
5,357
Adjusted EBITDA AL
In € million
2,636
Capital expenditure
In € million
1,263
Free cash flow
In € million
952
Dividend1
€ cent per share
18.2
Return on capital employed
In %
14.7
Total shareholder return (TSR)
Sustainability-related key performances
Reuse and recycling
In %
86
Employee survey score for engagement
In %
82
Women at the sub-top (senior management)
In %
30
Completion of code of conduct e-learning
In %
94
Data safety reputation5
In %
96
Sustained complaints regarding breaches of customer privacy
In %
42
Realized improvements on corrective action plans from onsite audits
In %
97
1 The dividend for 2025 will be proposed at the 2026 AGM.
2 Fiber footprint also includes GlasDraad. Figures for 2023 and 2024 have been restated accordingly.
3 The 2023 figure is based on a Q4 average reported as 2024 and 2025 are based on a full year average.
4 Extended scope in relation to 2024.
5 The percentage of KPN and Simyo customers who (completely/strongly) agree or disagree with the statement “At KPN or Simyo, my data is safe,” excluding the answers “don’t know/not applicable”.
2 Fiber footprint also includes GlasDraad. Figures for 2023 and 2024 have been restated accordingly.
3 The 2023 figure is based on a Q4 average reported as 2024 and 2025 are based on a full year average.
4 Extended scope in relation to 2024.
5 The percentage of KPN and Simyo customers who (completely/strongly) agree or disagree with the statement “At KPN or Simyo, my data is safe,” excluding the answers “don’t know/not applicable”.
